What is your delivery time and can it be expedited?
We are a factory with CE certification and a 410,000-square-meter facility. We can arrange for rapid production and shipment based on your specific location and project requirements.
What should I do if there is shipping damage?
Please take photos of the unboxing process and any damaged parts immediately upon receipt. We will negotiate with the logistics company to resolve the issue promptly.
How do you guarantee product quality?
We provide pre-production samples before mass production and conduct a final, rigorous inspection before every shipment to ensure standards are met.
What are your standard payment terms?
Our typical payment terms are a 50% to 70% deposit, with the remaining 30% to 50% balance due before cargo loading.
Are your windows customizable for specific climates?
Yes, we specialize in "Energy Efficient Windows & Doors For Regional Climate." We offer customized designs to provide optimal heat insulation and soundproofing based on your local environmental conditions.
What kind of partnership models do you accept?
We provide brand authorization and assist in setting up local exhibition halls. Partners are responsible for local services and support, while our factory provides high-quality products.