What is your delivery time and can you expedite the process?
We are a factory that has obtained CE certification with a 410,000-square-meter facility. We can arrange for rapid production and shipment from our factory based on your location.
My order has been delivered but there is shipping damage, what should I do?
Please take photos of the unboxing process and damaged parts immediately upon receipt. We will negotiate and communicate with the logistics company to address and resolve the damage issue.
How can we guarantee product quality?
We always provide a pre-production sample before mass production and conduct a final inspection before every shipment to ensure the highest standards.
What are your standard payment terms?
Our standard terms are a 50% to 70% deposit, with the remaining 50% to 30% balance due before cargo loading.
What kind of cooperation models do you accept?
We provide brand authorization and assist in setting up local exhibition halls and product displays. Local partners are responsible for regional services and after-sales support while the factory provides the premium products.
Are the windows customizable for specific climates?
Yes, we specialize in "Energy Efficient Windows & Doors For Regional Climate." We offer city-specific solutions and customized designs tailored to provide comfort and energy savings based on your local weather conditions.
Topanish Door
