Frequently Asked Questions
What are the available payment terms for orders?
We accept TT (Telegraphic Transfer), with a 30% deposit and the remaining 70% balance due against the copy of the B/L.
How long does delivery usually take?
For a standard 20ft container, the delivery time typically ranges between 10 to 25 days.
What is the standard packaging used for these products?
Normally, products are packed in cartons. However, we can also provide customized packing solutions based on your specific requests.
Are samples provided free of charge?
Samples are usually free if the quantity is not excessive; the customer is only responsible for the freight costs.
Can you create custom molds for specific hardware needs?
Yes, we can develop molds according to your requests. The mold cost may be returned once order quantities reach a specific threshold.
What is your experience in the garage door hardware industry?
We have approximately 30 years of experience in the stamping industry and over 10 years of specialized experience in garage door hardware.